![track changes not working word track changes not working word](https://ckeditor.com/blog/word-vs-ckeditor-5-track-changes-compared/feature.png)
When done (with unresolved changes), the document is copied to the network drive, overwriting the "more done" copy that was stored there before. The second person works on his copy but doesn't resolve all the changes. One person gets done editing her copy, resolving all the changes, and then puts it into a network drive for the rest of the office to use. This could happen in a networked environment-perhaps two people have copies of the document and are essentially working on them at the same time. The second possibility in Kathryn's case is that the changes have truly been resolved, but that the document is being overwritten by an older version of the document. (Assuming, of course, that they haven't made the same change to their privacy settings.) Thus, if your document has hidden markup, sending the document to someone else will cause that markup to be visible when they open it on their system. It should probably go without saying, that while you can change the privacy options on your system, you can't change them on someone else's system. Clear the Make Hidden Markup Visible when Opening or Saving check box.The Privacy Options of the Security Center dialog box. Click Privacy Options at the left of the dialog box.
![track changes not working word track changes not working word](https://miro.medium.com/max/1352/1*VDdqESSPQkE8N8shVSt4fw.png)
Word displays the Trust Center dialog box.
![track changes not working word track changes not working word](https://www.technipages.com/wp-content/uploads/2007/11/Word-Accept-or-Reject-Changes.png)
As a final step, she changes the view of the document to "Final" and saves it, but when the document is next opened, it has reverted to "Final Showing Markup"-and all the changes are back again. It seems that when a document has tracked changes, and those changes are eventually all accepted, they don't really go away. Kathryn is experiencing a problem related to Word's Track Changes feature.